/* Support is a request workspace: clear ownership, readable states and a mobile detail view. */
.cp-help{--help-ink:#172b39;--help-muted:#526475;--help-line:#dce5e9;--help-green:#176346;--help-soft:#edf7f1;color:var(--help-ink);min-width:0}
.cp-help *, .cp-help *::before,.cp-help *::after{box-sizing:border-box}
.cp-help .hidden{display:none!important}
.cp-help-hero{display:flex;align-items:center;justify-content:space-between;gap:20px;padding:5px 0 22px}
.cp-help-eyebrow{display:block;margin:0 0 7px;color:var(--help-green);font-size:11px;font-weight:750;letter-spacing:.13em;text-transform:uppercase}
.cp-help-hero h1{font-size:clamp(25px,3vw,34px);line-height:1.17;letter-spacing:-.035em;margin:0 0 9px;color:var(--help-ink)}
.cp-help-hero p{margin:0;max-width:680px;color:var(--help-muted);font-size:14px;line-height:1.65}
.cp-help-hero>div:last-child:not(:first-child){flex-shrink:0}
.cp-help .btn{min-height:42px;white-space:normal}
.cp-help .btn svg{width:17px;height:17px;vertical-align:middle;flex-shrink:0}
.cp-inbox-tabs{display:flex;gap:5px;align-items:center;border-bottom:1px solid var(--help-line);margin-bottom:21px;overflow-x:auto;scrollbar-width:thin}
.cp-inbox-tabs button{appearance:none;border:0;border-bottom:3px solid transparent;border-radius:6px 6px 0 0;background:transparent;color:var(--help-muted);font:inherit;font-size:14px;font-weight:650;padding:14px 18px;min-height:48px;white-space:nowrap;cursor:pointer}
.cp-inbox-tabs button.active{border-bottom-color:var(--help-green);color:var(--help-green);background:var(--help-soft)}
.cp-inbox-tabs button:hover{background:#f2f6f5;color:var(--help-ink)}
.cp-help-stats{display:grid;grid-template-columns:repeat(4,minmax(0,1fr));gap:12px;margin:0 0 18px}
.cp-help-stats button{position:relative;display:flex;flex-direction:column;align-items:flex-start;gap:7px;min-height:99px;padding:17px 19px;text-align:left;background:white;border:1px solid var(--help-line);border-radius:14px;color:var(--help-ink);cursor:pointer;font:inherit;transition:border-color .15s,box-shadow .15s}
.cp-help-stats strong{font-size:29px;line-height:1.05;letter-spacing:-.04em;font-weight:750}
.cp-help-stats span{font-size:12px;font-weight:650;color:var(--help-muted);line-height:1.35}
.cp-help-stats button:hover{border-color:#8ebba6}
.cp-help-stats button.is-active{border-color:var(--help-green);background:var(--help-soft);box-shadow:inset 0 0 0 1px var(--help-green)}
.cp-help-stats button.is-active strong,.cp-help-stats button.is-active span{color:var(--help-green)}
.cp-help-toolbar{padding:16px;background:#fff;border:1px solid var(--help-line);border-radius:14px;margin-bottom:18px}
#cpHelpFilters{display:flex;gap:12px;align-items:flex-end;flex-wrap:wrap;margin:0}
.cp-help-toolbar label{display:flex;flex-direction:column;gap:6px;margin:0;font-size:11px;font-weight:650;color:var(--help-muted);min-width:0}
.cp-help-search{flex:1 1 220px;position:relative}
.cp-help-search svg{position:absolute;left:13px;bottom:13px;width:17px;height:17px;color:#627584;pointer-events:none}
.cp-help-search:has(svg) input{padding-left:39px}
.cp-help-toolbar input,.cp-help-toolbar select{font:inherit;font-size:13px;line-height:1.3;color:var(--help-ink);background:#fbfcfd;border:1px solid #cad6dc;border-radius:8px;min-height:42px;padding:10px 11px;max-width:100%;width:100%}
.cp-help-toolbar select{min-width:135px;cursor:pointer}
.cp-help-date{flex:0 1 150px}
.cp-help-toolbar input[type=date]{min-width:0;color-scheme:light}
.cp-help-toolbar button{min-height:42px}
.cp-help-layout{display:grid;grid-template-columns:minmax(290px,360px) minmax(0,1fr);gap:20px;align-items:start;min-width:0}
.cp-help-list-pane{min-width:0;border:1px solid var(--help-line);border-radius:15px;background:white;overflow:hidden}
.cp-help-list-heading{display:flex;align-items:baseline;justify-content:space-between;gap:10px;padding:19px 18px 16px;border-bottom:1px solid var(--help-line);background:#f9fbfc}
.cp-help-list-heading h2,.cp-help-list-heading h3{font-size:15px;letter-spacing:-.015em;margin:0}
.cp-help-list-heading span,.cp-help-list-heading p,.cp-help-list-heading small{font-size:12px;color:var(--help-muted);margin:0}
#cpHelpList{padding:7px;min-height:160px}
.cp-help .cp-help-thread{display:flex;flex-direction:column;gap:8px;width:100%;margin:0 0 5px;padding:16px 13px;text-align:left;color:var(--help-ink);background:white;border:1px solid transparent;border-radius:10px;font:inherit;cursor:pointer;position:relative;box-shadow:none;transition:background .15s,border-color .15s}
.cp-help .cp-help-thread:hover{background:#f4f8f6;border-color:#d8e5dd}
.cp-help .cp-help-thread.is-selected{border-color:#9fc8b4;background:#eef7f2;box-shadow:inset 3px 0 0 var(--help-green)}
.cp-help .cp-help-thread.is-unread{background:#f6faf7}
.cp-help .cp-help-thread.is-unread h3{font-weight:800}
.cp-help-thread-top{display:flex;align-items:center;justify-content:space-between;gap:8px;min-width:0}
.cp-help .cp-help-ticket-id{font-size:11px;font-weight:600;letter-spacing:.035em;color:#627481}
.cp-help .cp-help-status{display:inline-flex;align-items:center;justify-content:center;gap:5px;width:fit-content;max-width:100%;padding:4px 8px;border:1px solid #dce5eb;border-radius:6px;background:#f0f4f7;color:#425c70;font-size:11px;font-weight:750;line-height:1.35;white-space:normal;letter-spacing:0}
.cp-help-status::before{content:'';display:inline-block;width:6px;height:6px;border-radius:50%;background:currentColor;flex-shrink:0}
.cp-help .cp-help-status[data-status=open]{background:#fff4df;color:#835407;border-color:#efd497}
.cp-help .cp-help-status[data-status=in_progress]{background:#ecf3ff;color:#245ca1;border-color:#c7daf3}
.cp-help .cp-help-status[data-status=resolved]{background:#eaf6ee;color:#24673e;border-color:#c8e4d0}
.cp-help .cp-help-thread h3{font-size:14px;line-height:1.5;margin:0;color:var(--help-ink);font-weight:650;overflow-wrap:anywhere}
.cp-help .cp-help-preview{font-size:12px;line-height:1.55;color:var(--help-muted);margin:0;overflow:hidden;display:-webkit-box;-webkit-line-clamp:2;-webkit-box-orient:vertical;overflow-wrap:anywhere}
.cp-help-thread-meta{display:flex;flex-wrap:wrap;align-items:center;gap:5px 10px;min-width:0}
.cp-help .cp-help-thread-meta span,.cp-help .cp-help-thread-meta time{font-size:11px;line-height:1.45;color:#536b79;overflow-wrap:anywhere}
.cp-help .cp-help-attention{display:inline-flex;gap:5px;align-items:center;font-size:11px;font-weight:700;line-height:1.4;color:#667581}
.cp-help .cp-help-attention[data-attention=waiting_owner]{color:#8b5908}
.cp-help .cp-help-attention[data-attention=waiting_client]{color:#356b91}
.cp-help .cp-help-attention[data-attention=unread]{color:var(--help-green)}
.cp-help-attention[data-attention=unread]::before{content:'';width:6px;height:6px;border-radius:50%;background:currentColor;flex-shrink:0}
.cp-help-pagination{display:flex;align-items:center;justify-content:space-between;gap:9px;padding:13px;border-top:1px solid var(--help-line);background:#fbfcfd}
.cp-help-pagination button{min-height:38px;padding:8px 10px;font-size:12px}
.cp-help-pagination span{font-size:11px;color:var(--help-muted);text-align:center}
.cp-help #cpHelpConversation{padding:0;min-width:0;background:transparent;border:0;box-shadow:none}
.cp-help-detail{border:1px solid var(--help-line);background:white;border-radius:15px;overflow:hidden;min-width:0}
.cp-help-detail-header{padding:24px 25px 19px;border-bottom:1px solid var(--help-line)}
.cp-help-detail-header h2{font-size:21px;line-height:1.4;letter-spacing:-.025em;margin:9px 0 12px;overflow-wrap:anywhere;color:var(--help-ink)}
#cpHelpBack{display:none}
.cp-help-detail-meta{display:flex;flex-wrap:wrap;gap:7px 17px;color:var(--help-muted);font-size:12px;line-height:1.6;overflow-wrap:anywhere}
.cp-help-detail-meta span{display:inline-flex;gap:5px;align-items:baseline}
.cp-help-detail-meta strong{font-weight:650;color:#314b59}
.cp-help-progress{display:flex;align-items:center;flex-wrap:wrap;gap:10px;margin:18px 25px;padding:12px 14px;border-radius:9px;background:#f6f9fa}
.cp-help-progress p,.cp-help-progress>span:not(.cp-help-status){font-size:12px;line-height:1.6;margin:0;color:var(--help-muted)}
.cp-help-original{margin:18px 25px 23px;padding:18px;border:1px solid var(--help-line);border-radius:10px;background:#fbfcfd}
.cp-help-original>h3{font-size:11px;letter-spacing:.08em;text-transform:uppercase;color:var(--help-muted);margin:0 0 13px}
.cp-help-original p{white-space:pre-wrap;overflow-wrap:anywhere;color:var(--help-ink);font-size:14px;line-height:1.75;margin:12px 0 0}
.cp-help-message-head{display:flex;align-items:center;flex-wrap:wrap;gap:7px 10px;min-width:0}
.cp-help-message-head strong{font-size:12px;line-height:1.5;font-weight:750;overflow-wrap:anywhere}
.cp-help-message-head time,.cp-help-message-head small{font-size:11px;color:var(--help-muted);margin-left:auto}
.cp-help-timeline{padding:0 25px 5px}
.cp-help-timeline>h3{font-size:12px;font-weight:750;margin:0 0 15px;color:#526775}
.cp-help .cp-help-message{border:0;border-radius:0;padding:0 0 23px 0;margin:0;background:transparent;position:relative}
.cp-help-avatar{width:29px;height:29px;display:inline-grid;place-items:center;border-radius:50%;font-size:11px;font-weight:750;background:#e8eef2;color:#3b5b6c;flex-shrink:0}
.cp-help-message.owner .cp-help-avatar,.cp-help-message.cp-help-owner .cp-help-avatar{background:#dcefe3;color:var(--help-green)}
.cp-help-message-body{border-radius:0 11px 11px 11px;background:#f1f5f7;padding:12px 15px;margin:8px 0 0 39px;border:1px solid #e5ecef}
.cp-help-message.owner .cp-help-message-body,.cp-help-message.cp-help-owner .cp-help-message-body{background:#edf7f0;border-color:#dcece0}
.cp-help .cp-help-message-body p{font-size:13px;line-height:1.75;white-space:pre-wrap;overflow-wrap:anywhere;margin:0;color:var(--help-ink)}
.cp-help-compose{padding:21px 25px 24px;border-top:1px solid var(--help-line);background:#fbfcfd}
.cp-help-compose>h3{font-size:14px;margin:0 0 14px}
.cp-help .field{display:flex;flex-direction:column;gap:7px;min-width:0;margin:0 0 15px}
.cp-help .field>span,.cp-help-compose>label{font-size:12px;font-weight:650;color:#334e5c}
.cp-help textarea,.cp-help-create-card input,.cp-help-compose select{width:100%;max-width:100%;padding:12px 13px;background:white;border:1px solid #cbd8df;border-radius:9px;min-height:44px;color:var(--help-ink);font:inherit;font-size:14px;line-height:1.6;box-sizing:border-box}
.cp-help textarea{resize:vertical;min-height:115px}
.cp-help textarea::placeholder,.cp-help input::placeholder{color:#6a7d89;opacity:1}
.cp-help-compose-actions{display:flex;align-items:flex-end;justify-content:space-between;gap:15px;flex-wrap:wrap}
.cp-help-compose-actions .field{margin:0;flex:1 1 170px;max-width:240px}
.cp-help-compose-actions .btn{min-height:44px}
.cp-help-compose>p,.cp-help-compose-actions+p{margin:11px 0 0;font-size:11px;color:var(--help-muted);line-height:1.6}
.cp-help-pending{border:1px solid #edd6a5;border-radius:9px;background:#fff8e9;color:#78521b;padding:12px 14px;font-size:12px;line-height:1.6;margin:15px 25px}
.cp-help-empty{display:flex;flex-direction:column;align-items:center;justify-content:center;text-align:center;min-height:350px;padding:38px 28px;border:1px dashed #cfddda;border-radius:15px;background:#f7faf8}
.cp-help-empty svg{width:48px;height:48px;padding:11px;color:#488168;background:#e8f2ec;border-radius:14px;margin-bottom:12px;fill:none;stroke:currentColor;stroke-width:1.6}
.cp-help-empty h2,.cp-help-empty h3{font-size:17px;font-weight:700;margin:0 0 10px;line-height:1.5;color:#29483c}
.cp-help-empty p{font-size:13px;line-height:1.8;color:var(--help-muted);max-width:360px;margin:0}
.cp-help-list-pane .cp-help-empty{border:0;background:white;min-height:260px;padding:25px 15px}
.cp-help-list-pane .cp-help-empty svg{width:40px;height:40px;padding:9px}
.cp-help-list-pane .cp-help-empty h2,.cp-help-list-pane .cp-help-empty h3{font-size:14px}
.cp-help-list-pane .cp-help-empty p{font-size:12px}
.cp-help-create-card{padding:24px;margin:0 0 21px;border:1px solid #a9cdb8;border-radius:14px;background:#fff;box-shadow:0 4px 16px #183d2a06}
.cp-help-create-card h2{font-size:19px;margin:0 0 8px;letter-spacing:-.02em}
.cp-help-create-card>p,.cp-help-create-card form>p{font-size:12px;line-height:1.7;color:var(--help-muted);margin:0 0 17px;max-width:700px}
.cp-help-create-card form{max-width:780px}
.cp-help-create-card textarea{min-height:140px}
.cp-help-create-card form>div:last-child{display:flex;gap:10px;flex-wrap:wrap}
.cp-help .cp-news{border:1px solid var(--help-line);border-radius:15px;padding:23px;margin:0;background:#fff}
.cp-help .cp-news>h2{font-size:20px;letter-spacing:-.025em;margin-top:0}
.cp-help .cp-news>p{font-size:13px;line-height:1.7;color:var(--help-muted)}
.cp-help .cp-news-item{margin:13px 0;border-radius:11px;border-color:var(--help-line);padding:5px 17px;background:#fbfcfd}
.cp-help .cp-news-item.cp-news-unread{border-color:#a3cbb4;background:#edf7f1}
.cp-help .cp-news-item summary{padding:13px 0;cursor:pointer;line-height:1.5;font-size:14px;font-weight:650}
.cp-help .cp-news-item p{font-size:14px;line-height:1.75;margin:5px 0 16px}
.cp-help #cpNewsPublish{padding:14px 17px;border:1px solid #c6dcd0;border-radius:11px;background:#f5faf7;margin:18px 0}
.cp-help #cpNewsPublish summary{cursor:pointer;color:var(--help-green);font-size:13px;font-weight:700;padding:5px 0}
.cp-help #cpNewsPublish form{margin-top:19px;max-width:780px}
.cp-help #cpNewsPublish form>p{font-size:12px;line-height:1.6;color:var(--help-muted)}
.cp-help button:focus-visible,.cp-help input:focus-visible,.cp-help select:focus-visible,.cp-help textarea:focus-visible,.cp-help summary:focus-visible{outline:3px solid #25835c;outline-offset:3px}
.cp-help button:disabled{opacity:.55;cursor:default}
.cp-help button[aria-busy=true]{cursor:progress}
.cp-help .form-error:not(:empty){padding:12px 15px;border:1px solid #edc4c4;border-radius:9px;background:#fff3f3;color:#9b3030;line-height:1.6}
@media(min-width:801px){.cp-help-list-pane{position:sticky;top:18px}.cp-help #cpHelpList{max-height:720px;overflow-y:auto;scrollbar-width:thin;overscroll-behavior:contain}}
@media(min-width:801px) and (max-width:1100px){.cp-help-layout{grid-template-columns:minmax(250px,300px) minmax(0,1fr);gap:14px}.cp-help-detail-header{padding:20px}.cp-help-original{margin-right:18px;margin-left:18px}.cp-help-progress{margin-right:18px;margin-left:18px}.cp-help-timeline,.cp-help-compose{padding-right:18px;padding-left:18px}.cp-help-stats button{padding:15px}}
@media(max-width:800px){
 .cp-help-hero{gap:14px;align-items:flex-start;padding-bottom:18px;flex-wrap:wrap}.cp-help-hero h1{font-size:26px}.cp-help-hero p{font-size:13px;line-height:1.65}.cp-help-hero>.cp-help-hero-actions,.cp-help-hero>div:last-child:not(:first-child){display:flex;gap:8px;flex-wrap:wrap}
 .cp-help .btn,.cp-help button,.cp-help-toolbar select,.cp-help-toolbar input{min-height:44px}
 .cp-inbox-tabs{margin-bottom:16px}.cp-inbox-tabs button{padding:12px 14px;font-size:13px}
 .cp-help-stats{grid-template-columns:repeat(2,minmax(0,1fr));gap:9px;margin-bottom:14px}.cp-help-stats button{min-height:83px;padding:14px}.cp-help-stats strong{font-size:25px}.cp-help-stats span{font-size:11px}
 .cp-help-toolbar{padding:13px;margin-bottom:15px}#cpHelpFilters{gap:12px 10px}.cp-help-search{flex-basis:100%}.cp-help-toolbar label:has(select){flex:1 1 calc(50% - 10px)}.cp-help-date{flex:1 1 calc(50% - 10px)}.cp-help-toolbar select{min-width:0}.cp-help-toolbar input,.cp-help-toolbar select{font-size:14px}
 .cp-help-layout{display:block}.cp-help-list-pane{border-radius:12px}.cp-help-list-heading{padding:17px 15px}.cp-help .cp-help-thread{padding:17px 13px;margin-bottom:5px}.cp-help .cp-help-thread h3{font-size:15px}.cp-help .cp-help-preview{font-size:13px}
 .cp-help #cpHelpConversation{display:none}.cp-help.has-detail .cp-help-list-pane,.cp-help.has-detail .cp-help-toolbar,.cp-help.has-detail .cp-help-stats,.cp-help.has-detail #cpHelpNew{display:none!important}.cp-help.has-detail #cpHelpConversation:not(.hidden){display:block}.cp-help.has-detail .cp-help-layout{margin-top:0}
 .cp-help-detail{border-radius:12px}.cp-help-detail-header{padding:16px}.cp-help-detail-header h2{font-size:20px;margin:12px 0}.cp-help-detail-meta{font-size:12px;gap:5px 12px}
 #cpHelpBack{display:inline-flex;align-items:center;gap:7px;margin:0 0 12px;min-height:44px;padding:8px 11px;color:var(--help-green);background:#edf7f1;border:1px solid #c4ddce;border-radius:8px;font:inherit;font-size:13px;font-weight:650;cursor:pointer}#cpHelpBack svg{width:16px;height:16px}
 .cp-help-progress{margin:15px 15px 16px;padding:11px 12px;gap:8px}.cp-help-progress p{font-size:12px}.cp-help-original{margin:16px 15px 20px;padding:14px}.cp-help-original p{font-size:14px}.cp-help-timeline{padding:0 15px 2px}.cp-help-message-head{gap:5px 8px}.cp-help-message-head time{font-size:10px}.cp-help-message-body{margin-left:0;padding:12px 13px}.cp-help-message-head strong{font-size:12px}.cp-help .cp-help-message-body p{font-size:14px}
 .cp-help-compose{padding:18px 15px}.cp-help-compose-actions{gap:12px}.cp-help-compose-actions .field{max-width:none;flex:1 1 100%}.cp-help-compose-actions .btn{flex:1 1 auto}.cp-help-pending{margin:15px}.cp-help-empty{min-height:240px;padding:25px 20px}.cp-help-create-card{padding:18px 15px}.cp-help-create-card form>div:last-child .btn{flex:1 1 auto}.cp-help textarea,.cp-help-create-card input,.cp-help-compose select{font-size:16px}.cp-help .cp-news{padding:18px 15px}.cp-help .cp-news-item{padding:4px 12px}.cp-help-pagination{padding:12px}.cp-help-pagination button{min-height:44px}
}
@media(prefers-reduced-motion:reduce){.cp-help *{transition:none!important;scroll-behavior:auto!important}}
.cp-help .cp-help-create-card:not([open]){display:none}.cp-help-create-card>summary{display:none}.cp-help-toolbar>summary{font-size:13px;color:var(--help-green);font-weight:700;cursor:pointer;padding:2px 0}.cp-help-toolbar[open]>summary{margin-bottom:16px}.cp-help-date{display:flex;flex:1 1 270px;gap:10px}.cp-help-date>label{flex:1;min-width:0}.cp-help-filter-actions{display:flex;flex-wrap:wrap;gap:8px}.cp-help-hero-actions{display:flex;gap:8px;flex-wrap:wrap}#cpHelpFilterHint{font-size:12px;color:var(--help-muted);line-height:1.5;margin:12px 0 0}.cp-help-no-reply{color:var(--help-muted);font-size:13px;line-height:1.7}.cp-help #cpHelpConversation{background:white;border:1px solid var(--help-line);border-radius:15px}.cp-help-original .cp-help-message-body{background:none;border:0;padding:0;margin:10px 0 0}.cp-help-original .cp-help-message-head small,.cp-help-message-head small{display:block;margin-top:3px}@media(max-width:800px){.cp-help.has-detail #cpHelpNewButton{display:none}}@media(max-width:800px){.cp-help-toolbar input,.cp-help-toolbar select{font-size:16px}.cp-help-filter-actions{width:100%}.cp-help-filter-actions .btn{flex:1}}
.cp-help .cp-help-compose{max-width:none;width:100%}.cp-help-compose>.field{max-width:720px}.cp-help #cpHelpConversation .cp-help-empty{border:0}


@media(max-width:600px){
 .cp-help-hero h1{font-size:24px}.cp-help-hero{gap:10px;padding-bottom:12px}
 .cp-help-stats{gap:8px}.cp-help-stats button{min-height:66px;padding:10px 12px}
 .cp-help-stats strong{font-size:22px}.cp-help-stats span{font-size:12px;line-height:1.4}
 .cp-help .cp-help-thread{padding:13px 12px}.cp-help .cp-help-preview{line-height:1.5}
 .cp-help-message-head time{font-size:12px}.cp-help-message-head strong{font-size:13px}
 .cp-help-list-heading{padding:13px}.cp-help-detail-header h2{font-size:20px;overflow-wrap:anywhere}
}

@media(max-width:600px){
 .cp-help-date{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));width:100%;min-width:0;flex-basis:100%}
 .cp-help-date>label,.cp-help-toolbar .field{min-width:0}
 .cp-help-toolbar input[type=date]{width:100%;max-width:100%;min-width:0}
}
@media(max-width:380px){.cp-help-date{grid-template-columns:1fr}}
@media(max-width:600px){.cp-help-toolbar input,.cp-help-toolbar select{font-weight:400}}